Six Sigma
What is Six Sigma? Six Sigma is a statistical term to describe the quality goal of no more than four defects out of every million units. Also, it refers to a quality improvement philosophy and program. Six Sigma is a highly disciplined process that helps us focus on developing and delivering near-perfect products and services. What is the necessity of Sigma ? This word is a statistical term that measures how far a given process deviates from perfection. The central idea behind Six Sigma is that if you can measure how many defects you have in a process, you can systematically find out how to eliminate them and get as close to “zero defects” as possible. To achieve Six Sigma Quality, a process must produce which is no more than 3 to 4 defects per million opportunities. Key concepts of Six Sigma Six Sigma revolves around a few key concepts: Critical to Quality which attributes most important to the customer, Defect means failing to deliver what the customer desire,